Update: 'All in all, a pretty satisfying conclusion on my end:' Showroom employee earns apology from upper management after they 86'd his idea and nothing worked

Author image for Elna McHilderson
Elna McHilderson • Managing Editor
Oct 24, 2023 6:00 PM EDT

When you are an employee that is considered to be lower on the power dynamic totem poll, you tend to have to work harder to earn the respect of your upper management. It's a flawed and archaic dynamic, yet it persists. It's not often that anyone from upper management comes in and actually swallows their pride towards their lowly employees. 

But that is exactly what happened to this sales advisor for a bathroom showroom and we are here for it. The satisfying conclusion, according to the employee's reddit post, came in the form of a sympathetic apology email from their upper management. OP had been asking for an update on price tags for months now and nothing was happening, so he found a solution to upper management's incompetence by making his own tags. After months of this working out just fine, the leads got a whiff of his actions and their pride got the best of them. They reprimanded the employee for no reason and made him undo all the work he had put in. Funny thing, however, is that after he undid everything, nothing worked. He was off on holiday for a few days, so didn't even care about the mayhem he knew was inevitable. So when he came back, everyone came running to him for help and he said it came from the top and there's nothing he could do. After enough chaos, he got an email from upper management apologizing and asking once again for his help. That's just *chef's kiss*!

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  • 01
    Hand
    via Erik Mclean via Pexels
  • 02
    Font - Posted by u/MEOW__IMACAT 2 days ago Remove the price tickets I made? Sure you got it boss! SOC
    via u/MEOW__IMACAT
  • 03
    Font - I work as a sales advisor in a showroom, the company recently went through some changes specifically with the way price tickets are created. All tickets are to have QR codes linking to the item online (stupid I know), but what makes things worse is that they've updated the printing system, so now if a
    via u/MEOW__IMACAT
  • 04
    Font - product is not on the website or just hasn't had it's QR code linked it will output a script error making it impossible to print that ticket. As a result, yours truly has been making tickets from scratch for newer products or products that are just not on the site yet, for the past year,
    via u/MEOW__IMACAT
  • 05
    Font - (this was supposed to be just while the other departments got the proper ones made). Fast forward to last week and I get a email from upper management asking for a list of all the tickets needed for the showroom (a little over 100 tickets at this point),
    via u/MEOW__IMACAT
  • 06
    Font - I do so, as I thought this was just them wanting to make a push to have the rest complete. Half an hour later and I get a follow up email saying "we need to deal with the issue at the source" questioning why I didn't inform anyone about the tickets needed (I did, in fact I'm still waiting for some that I asked for in
    via u/MEOW__IMACAT
  • 07
    Font - back in January) and questioning where I even got the template for the tickets from since "they would never give one out". After responding, I received another email stating that "I should never have done that" as "it looks unprofessional having some tickets with and without QR codes",
    via u/MEOW__IMACAT
  • 08
    Font - the email ended by saying that I'm to never do this again and that I'm to take the ones that I made down now and put the proper ones up, this was further reiterated in a meeting between my manager and upper management (he let me know afterwards).
    via u/MEOW__IMACAT
  • 09
    Font - But would you look at that, the proper price tickets still aren't made yet and I'm on holiday for a few days. Oh well better take them down anyway, wouldn't want to get in trouble for having anything unprofessional up after all.
    via u/MEOW__IMACAT
  • 10
    Font - Additional Context/Q&A • I work in a bathroom showroom and the business only has one showroom and one warehouse at this point.
    via u/MEOW__IMACAT
  • 11
    Font - • Whenever I go on holiday I block all work numbers and emails so I'm not bothered, so no idea what was happening until I went in today.
    via u/MEOW__IMACAT
  • 12
    Font - • The QR codes are useless imo, since we have literally every item we sell on display, the website does not have any additional information or colours that are not viewable in the showroom. The
    via u/MEOW__IMACAT
  • 13
    Font - only use for the QR codes is if you are buying online (which makes it harder for us to reach our targets), but even then, the majority of people that come in store are elderly people that don't know how to scan the QR codes.
    via u/MEOW__IMACAT
  • 14
    Font - • "Didn't you follow up the tickets you asked for in January?" - Yes I did, in fact I've got an ongoing document, with all the tickets needed for the showroom,
    via u/MEOW__IMACAT
  • 15
    Font - that is sent across every month but am yet to have a response. They respond to everything else I send tho.
    via u/MEOW__IMACAT
  • 16
    Font - • "Rule 7" - Yes I'm aware that I broke rule 7 by posting this before the outcome, but it was the night before I went back and I figured I could just update this once work was over.
    via u/MEOW__IMACAT
  • 17
    Font - Update/Outcome Finally, the main reason you are back. I walk in and everyone is in a panic since nobody could remember the names and specs of the new ranges and no one could find the tickets I removed (in my locker, took the keys with me so no one could access).
    via u/MEOW__IMACAT
  • 18
    Font - Coworkers start asking me what happened to the tickets and if I could put them back up, I state that it was upper management's decision and that there was nothing I could do without their approval.
    via u/MEOW__IMACAT
  • 19
    Font - Fast forward to the final couple of hours of the work day and I received a lovely email apologising for their "curt reaction" in the prior email, walking back what they had said and asking me to put the tickets back up until the new ones are created, I was also offered a
    via u/MEOW__IMACAT
  • 20
    Font - "secondment to the e- commerce department" to help fix some of the data errors on the website. Apparently this was due to my co- workers sending complaints to the owner about what had happened and the owner then pressuring upper management to "sort out the situation before it escalated".
    via u/MEOW__IMACAT
  • 21
    Font - All in all a pretty satisfying conclusion on my end, will update if anything else happens/changes.
    via u/MEOW__IMACAT
  • 22
    Font - Pzychotix 2 days ago "We need to deal with the issue at the source." -Boss who doesn't know what "source" means.
    via u/Pzychotix
  • 23
    Font - ithinkitmightbe. 2 days ago Buzz Words spoken by manglement who have no idea how to resolve a problem.
    via u/ithinkitmightbe
  • 24
    Font - majarian 1 day ago Sorry cheif, we found the source of the problem, turns out it's your leadership .... and lack there of.
    via u/majarian
  • 25
    Font - Frogsama86 6 hr. ago · edited 5 hr. ago Had a manager of another department use this on me. I replied with an attachment that featured his orders accompanied with a "for your perusal".
    via u/Frogsama86
  • 26
    Font - CCed my hod AND his hod. 3mins later I heard a laugh from my hod's office, and got an email from that manager's hod that "source had been dealt with".
    via u/Frogsama86

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failblog work stories sales advisor employee upper management employee stories happy employee showroom sales advisor bathroom showroom employee Reddit sales advisor job
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